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Privacy Policy

This Privacy Policy outlines how Flowqy collects, uses, and protects your personal information when you use our AI-powered web scraping service.

1. Information We Collect

When you use Flowqy, we collect:

  • Account information (email address, name)
  • Usage data (features used, scraping activities)
  • Payment information (processed securely through Stripe)
  • Technical data (IP address, browser information, device data)

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and manage your account
  • Communicate with you about service updates
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Data Storage and Security

We store your data securely and implement appropriate measures to protect against unauthorized access. Your extracted data remains private and is not accessible to other users. We retain your data for as long as you maintain an active account.

4. Cookies and Analytics

We use cookies to enhance your browsing experience. We also utilize Google Analytics to understand user behavior and improve our platform. You can manage cookie preferences through your browser settings or our cookie consent banner.

5. Third-Party Services

We use trusted third-party services:

  • Clerk for authentication and user management
  • Stripe for payment processing
  • Google Analytics for website analytics

Each service has its own privacy policy governing their data handling practices.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Children's Privacy

Flowqy is not intended for use by children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Changes to Privacy Policy

We may update this policy occasionally. We will notify you of significant changes by email or through the platform. Continuing to use Flowqy after changes means you accept the updated policy. Questions? Contact us at renato.dinis@atuals.com

Effective Date: 28/02/2025